Online Video Hearings at the Social SecurityAdministration
What are “online video hearings” An online video hearing is a secure hearing that is conducted by video, over the internet, using Microsoft Teams. You can appear in an online video hearing safely and securely from anywhere using a smartphone, tablet, or camera-enabled computer with a secure internet connection.
What are the technology requirements to participate in an online video hearing? To participate in an online video hearing, you must have access to email. You may appear at the hearing using a personal desktop computer, laptop, or an Android/Apple tablet or phone with a secure internet connection. Your device must have a camera, microphone, and speakers. Before the date of your online video hearing, SSA will email you a link to a user guide that explains how to access and use Microsoft Teams on your personal device of choice. You can also visit www.ssa.gov/appeals/hearing_options.html to view the user guide.
What happens during the online-video hearing? An Administrative Law Judge (ALJ) will conduct the online video hearing in the same manner as in-person and telephone hearings. The ALJ will ask you and any witness(es) to take an oath or affirm that your testimony is true. You will have a chance to testify and tell the ALJ about your case, and the ALJ may ask you and any witness(es) questions to help make a decision in your case. You also will have the opportunity to ask questions during the hearing. You will be able to see and hear the ALJ and your representative if you have one appointed. Other participants, such as a vocational expert, medical expert, or interpreter, may join the online video hearing by phone.
Your Right to Representation. You can have a representative, such as an attorney or non-attorney, help you when you do business with Social Security. Please call us if you have any questions about your disability hearing. We are happy to help!
Call or text: (407) 738-3718
